Apology and Report on The R Instagram Account

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On May 27th, 2021, it was revealed that The R Instagram account (@the___r___) was taken over by a third party.

The following is a summary of the incidents that occurred and the measures taken.

Events that have occurred:

The R Instagram account (@the___r___) has been compromised by a malicious third party.

Please do not open any website links if you receive a direct message or a URL pretending to be our shop or a staff of our company.

Please do not follow the contents as there is a risk of spam.

Regarding Instagram, we have reported that it has been hacked and we are currently checking to restore it.

The latest information will be posted on this page.

What to do:

As of May 28th, 2021, we are currently checking other social media accounts (Twitter, Facebook, LINE) managed by The R. We will re-set the account passwords as a countermeasure.

List of Fas Group social media accounts:

https://www.fascinate.jp/english/sns



We are currently investigating the cause and examining the operational policy of each social media account to prevent recurrence in the future. If you have any questions, please contact us at info-en@realisent.jp.

We are very sorry for the inconvenience and concern we have caused you..

We sincerely apologize for this incident..

The entire company will continue to work together to restore our customer's trust.